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Warranty
Quality
Warranty
¡¤We ensure that all of equipment are new and advanced with high quality,
reliable performance as well as no defection on design, material and
processing technique.
¡¤Warranty period is 18 months since the date of consignment or 12
months since the date of trial test. It counts by the one reaches
first. .
¡¤If you reported any defection in written form in warranty period,
and we would relative adopt approaches or exchange goods to eliminate
the defection in rational time freely.
After-sale Service
¡¤Our after-sale service division and professional after-sale service
staff are in charge of installation guide and debugging, etc for big-scale
projects; A full range of pre-sale, on-sale and after-sale service
network is completed.
¡¤In installation, we appoint one engineer to offer spot installation
and training services, including main parts and basic maintenance,
working principles, key procedures in start and stop. Training time
is confirmed by negotiation.
¡¤In debugging, we appoint one engineer to offer spot debugging guide
services, including installation of inspection system, operation guide,
stimulated operation conditions, system debugging. Both sides negotiate
the time.
¡¤Please inform us for the above services ahead 10 working days and
offer assistance under rational demands.
¡¤ We promise:
If our products had any failures in operation, we would reply in
written form in 12 hours and arrived on spot in 24 hours if it is
necessary.
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